Return & Refund Policy

We offer a 14-day return policy, which means you have 14 days from the date of delivery to request a return.

To be eligible for a return, your item must be:

- Unworn, unused, and in its original condition
- Returned with all original tags attached
- In its original packaging

Accompanied by proof of purchase or your order confirmation

To initiate a return, please contact us at duroussetofficial@gmail.com.

Returns should be sent to:
Durousset Official
18261 Oldgate Lane
Huntington Beach, CA 92648
United States

Once your return request has been approved, we will provide detailed return instructions. Please note that items returned without prior authorization will not be accepted.

If you have any questions regarding a return, feel free to contact us at duroussetofficial@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible at duroussetofficial@gmail.com. We will review the issue promptly and work to resolve it.

Non-Returnable Items

The following items are not eligible for return:

- Personalized or custom-made products
- Sale or clearance items
- Gift cards

If you are unsure whether your item qualifies for a return, please contact us before initiating a return.

Exchanges

The quickest way to exchange an item is to return the original product for a refund and place a new order for the desired item once your return has been approved.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 7 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 10 business days have passed since your refund was approved and you have not received it, please contact us at duroussetofficial@gmail.com.